Frequently asked questions

When will my 'In Stock' order be dispatched?

Orders are usually dispatched the following day but please allow upto five days.

Where are your products shipped from?

Sarah Ellen Jewellery is based in Staffordshire and ships around the world.

How can I be sure that the product will fit me?

Chain lengths, earring dropper lengths and adjustment options can be found on each Product Page. Some products have a standard length chain whilst others are adjustable, see product descriptions. If the specified chain length of a product is not your preference, please get in touch and a personalised length can be made. Contact: sarahellen312@aol.com