GIFT WRAPPING AND PACKAGING:
Your purchase will arrive in a Sarah Ellen gift box.
UK orders up to the value of £50 are shipped using Royal Mail Signed For. This includes proof of delivery and a signature on delivery and should arrive within a couple of days. If your UK order exceeds £50 I advise you to choose Royal Mail Special Delivery Guaranteed. Please note that all UK orders will require a signature on delivery.
International orders are sent using Royal Mail International Standard with compensation up to £20. Compensation to the value of £50 is available in the update option using Royal Mail International Tracked and Signed. For greater compensation please contact me for this to be arranged at a further cost of £2.50.
CUSTOMS AND IMPORT TAXES:
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
I gladly accept returns and exchanges.
Contact me within: 14 days of delivery
Return items back within: 21 days of delivery
I don't accept cancellations.
But please contact me if you have any problems with your order.
Conditions of return:
Buyers are responsible for return postage costs.
If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Your payment information is kept secure. Sarah Ellen Jewellery never receives your credit card information.
If you are a retailer looking to sell my stunning products, please feel free to get in touch at: